Questions and answers
Facilities management systems: common questions
What is the difference between CAFM, CMMS, and IWMS?
A CMMS focuses on maintenance work and assets. CAFM adds facilities functions such as help desk and space records. An IWMS is broader again, covering real estate, leases, and capital projects. The categories overlap, and Maximo is used for both CMMS and CAFM requirements.
Can Maximo be used as a CAFM system?
Yes. Maximo is widely used for facilities management, with service requests, SLAs, preventive maintenance, contracts, and mobile apps for technicians providing the core CAFM functions.
Can one Maximo system serve several FM clients?
Yes. Maximo's organization and site structure, together with security groups, allows a service provider to separate data and reporting by client, contract, or site within one system.